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A diagnostic call is 30 minutes. Tell us about your product, your data, and where growth feels stuck; we'll tell you honestly whether a Crux engagement would find anything worth acting on.

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Three profiles: B2B SaaS companies at Series A or later, B2C apps and platforms with real usage data, and D2C brands in the $1M–$20M revenue range with an existing ops/data stack. If none of that describes you yet, we're probably not the right fit today.
Our diagnostic phase runs on real usage data: funnels, cohorts, support tickets, attribution. Below a certain traffic and revenue floor, that analysis isn't statistically meaningful, so the diagnosis, and everything built on it, gets shaky. We'd rather say no than sell a diagnostic with nothing to bite into.
Four phases: Diagnose (find the real constraint), Prescribe (turn it into a sequenced, prioritized plan), Activate (ship the fixes alongside your team), Measure (attribute the result and feed it back into the next cycle). Full detail on the Approach page.
Most agencies sell one channel (paid, CRO, content, or brand) and leave you to stitch the rest together. We diagnose and fix the whole system, we build hard revenue attribution into the engagement instead of avoiding it, and we use AI natively rather than bolting it onto old workflows.
AI handles synthesis, scoring, and first drafts: clustering feedback, ranking fixes, drafting copy and prototypes. It doesn't make the final call on positioning or prioritization, and every AI-generated insight is checked against source data before it ships. See AI in delivery for the full breakdown.
It depends on scope and track. Most engagements start with a fixed-fee diagnostic sprint, then move into a retainer, a project-based build, or a hybrid partly tied to agreed outcomes like qualified pipeline or revenue lift. We'll walk through real numbers once we understand your situation.
Alongside. We plug into your existing analytics, CRM, and PM tools and work with your team on execution; we're not a black box that disappears for six weeks and reappears with a deck.
The diagnostic sprint itself is time-boxed and fast. How long results take after that depends on what the diagnosis finds: some fixes, like a positioning change or a lifecycle flow, show up in weeks; others, like a roadmap change or a sales-motion shift, take a full quarter to read cleanly. We'll give a specific estimate once we know the constraint.
Yes; our first completed engagement, with jeeva.ai, is published on the Case Studies page, with real numbers. We're running additional diagnostic sprints now and will publish each as it wraps. We'd rather be upfront about being early than fabricate a client roster.
Then we tell you that, and you walk away with the diagnostic memo and no further obligation. It's rare given our intake criteria, but it happens; we're not going to invent an engagement to justify the fee.
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