About

A studio built around one belief.

Most agencies sell a channel and call it a strategy. We think product and marketing are one system, and that a company with real data deserves a partner who'll diagnose before prescribing.

Naivedya Tiwari
Founder & CPO

Naivedya Tiwari

Building Crux by making sure the product tells the truth the business is selling.

Naivedya is a product builder focused on the gap between what a company claims and what its users actually experience: the friction, the drop-off, the feature nobody asked for.

His conviction: most growth problems get diagnosed wrong because they're diagnosed from outside the product, from a dashboard instead of the funnel, from a deck instead of a support queue. Evidence before opinion is the discipline he brings to every engagement.

At Crux, he leads product and execution: turning what the Diagnose phase surfaces into a roadmap engineering can actually ship, and holding every recommendation to a standard of "would I stake my own product on this."

S
CEO & Co-Founder

Saubhagya Sharma

Building Crux at the intersection of intelligence, technology and business growth.

Saubhagya is a business builder focused on understanding how companies create value, where opportunities lie, and how technology and intelligence can translate those opportunities into measurable business outcomes.

His experience spans business strategy, technology, product, data, automation and growth, giving him a multidisciplinary perspective on building and scaling modern businesses.

At Crux, he leads the company's vision, strategy and execution, working across functions to design solutions that create meaningful commercial impact. His approach combines deep business understanding with intelligent technology and disciplined execution, turning complex challenges into clear opportunities for growth.

How we're built

Specialized on purpose, not by accident

The agencies growing fastest right now aren't the biggest; they're the most specialized. We're building Crux to be one of them, not another generalist shop with a broad service menu and no real edge anywhere on it.

Today

Founder-led, both tracks

Early on, the founding team runs both the B2B and B2C/D2C tracks directly, close to every diagnosis, every prescription, every result.

As we grow

Dedicated specialists per track

We hire for whichever ICP we close first, and split B2B from B2C/D2C into dedicated tracks once we have live clients in both buckets, never before we've earned the headcount.

Operating principles

What we won't compromise on

Evidence over opinion

Every prescription traces back to a specific piece of evidence from the diagnostic. If we can't point to the data, we don't recommend it.

Ship, don't just recommend

A plan nobody executes isn't a deliverable. We build alongside your team so the fixes actually go live.

Attribution is non-negotiable

If we can't measure whether a fix worked, we haven't finished the job. Attribution is built into every engagement, not sold as an add-on.

AI accelerates, judgment decides

AI compresses research and production time. It doesn't get the final call on positioning, prioritization, or what we tell you on the diagnostic call.

Right-sized, not padded

We turn down engagements where the data isn't there yet. A diagnostic with nothing to bite into wastes your time and ours.

Honest reporting

If a fix didn't move the metric, the dashboard says so. Founder-friendly reporting means plain language, not spin.

Talk to the team running your diagnostic.

No handoff to an account manager who's never seen your data. You talk to the people doing the work.

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